Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
If the product is ready to ship, we will hand it over to our shipping partners at 2:30 PM IST on same day or the next day. In case we need to manufacture the pieces, we take 3-4 days to make the garment pieces on your order and ship it between 5-7 days.
Go to my account and register with your details, or once you have selected the pieces you want to buy, go to cart and progress as guided.
You can go to my account and make changes to your profile. Unfortunately though, once the order is placed/Shipped you can not make changes to your shipping address.
Go to my account and check my order section. We also send you updates with regards to your order in a timely fashion.
We do not save the information on our website, Please check the payment gateway terms.
Our products are inclusive of all taxes in India.
We ship to almost all countries, but it is wise to check with us for your pin code in case of doubt.
We try to ship each order in a single package if possible. In case you have a large order, we may ship in multiple packs.
If you need to swap an item
Returns and Exchanges
We make returns and exchange within 7 days of you receiving shipments on our regular collection. On sale Items we only accept exchange for sizes and no return is possible since they are on sale items.
If you received a wrong item, or received something which was not according to the order you place, we can exchange it upto 30 days.
If the product has manufacturing defects, and is not a sale item we will exchange it. No questions asked.
To our warehouse –
43/7 Arjun Nagar, Second Floor, Safdurjung Enclave, Opp. Green Park Extension. New Delhi 110029
You can email us or call us on the given contact details.
Unfortunately we can not change the shipping address once the product is already shipped. So be careful.
Yes, you can change your order untill it is processed by calling or emailing us.
Yes you can, however there’s no guarantees on timelines for out of stock items